AMC; Chief of Implementation, Training and Assessment- Jeffrey Kline
Jeffrey Kline joined AMC after his retirement from Foot Locker, where he was the Director of Logistics. Mr. Kline planned, coordinated and managed over 400 employees nationwide and enforced strict engineering standards on the US operations for Foot Locker. In his position he was responsible for creating and implementing 1-, 3-, and 5-year capital plans, directly training managers, and developing operational and managerial capacity within the corporation. In addition to these duties, prior to his position as Director of Logistics, Mr. Kline was the Director of Information Systems and Logistic Projects, where he developed and implemented logistical and information systems internationally in Australia and New Zealand. He also established supply chain processes directly from vendors in the Far East to Hong Kong and in Guam. He is an expert partnering mentor and has extensive experience in developing long standing relationships in support of organizational goals.

AMC; Deputy Chief of Training- Heidi Hill, BA, Masters- Leadership
Heidi D. Hill specializes in organizational behavior and has a diverse background in leadership training, contracts and subcontracts administration, project management, mission assurance and process improvement in commercial, nonprofit and government environments. In association with Southwestern College, she brings to the team a fully accredited college that has been recognized by “G.I. Jobs” on its 2010 list of Military Friendly Schools. Prior to joining AMC as a consultant, she worked for over 8 years at Pacific Architects and Engineers Incorporated (PAE) and then PAE, a Lockheed Martin Company and was promoted to Director of Leadership and Organizational Systems (including Communications and Performance Excellence) in 2006. Before that she served as Project Facilitator and Leadership Developer for PAE in such capacities as Business Development Proposal Editor, Phase-in Manager, Contracts Administrator, Property Administrator, DCAA Audit lead, Systems Team lead, Operations Trainer, Coach, and Mentor at Corporate Headquarters in Los Angeles, and project sites in the Washington, D.C. area, Afghanistan, Greece, Italy, Japan, and Spain. One of her projects during this time was to prepare and deliver a 17 volume set of documents including all SOP for the Kabul, Afghanistan ARG/USAID housing compound construction, operations and maintenance.
Mrs. Hill has lead and overseen the training of 6,000 employees in over 70 countries. Her responsibilities included refining and developing improvements to the oversight, support, and leadership systems and processes for the business management system and applying them to worldwide operations; coordinating cross functional teams; developing a comprehensive experiential learning cross-cultural implementation program for multi-national, multi-cultural employees, and anchoring the program in an Academy setting using an intranet delivery system. She currently is an affiliate instructor at Southwestern College teaching 2 courses for the Masters of Science in Leadership program and a new undergraduate course entitled “Philanthropy and Grant-Making”.

AMC; Quality Assurance Specialist- Delores Reaves, BS
Delores Reaves has worked in government contracting for over 20 years after retiring from the Army as a Military Policeman. Her experience as a Senior Logistician and Senior Material Manager makes her invaluable as the head of AMC’s Quality Assurance Development and Implementation Group. Prior to AMC Ms. Reaves was the Senior Analyst for VT AEPCO at Fort Riley, Kansas. She was responsible for all Stock Readiness evaluation (SR) and tracking. Her scope of responsibility included monitoring of multiple contract activities and contractors operating at Fort Riley and reporting to the Fort riley Department of Contracting. She was the primary custodian for the Quality Deficiency Report (QDR) and coordinator for the AMCOM Readiness Branch. Delores was tasked with policy and performance evaluations in support of AMCOM’s many missions including; Life Cycle Management Commands (LCMC) and Safety of Flight (SOF)/Safety of Use (SOU). In addition she was responsible for auditing and providing corrective action for the Army’s Material Command in regards to the packaging of SDRs and compliance with Department of Logistic requirements.

AMC; Deputy Chief of Non-Profit Assessment- Cheryl Lynne Higgins
Cheryl Lynne Higgins has operated Non-Profit entities for over 20 years. She has acted as the Executive Director of multiple Chambers of Commerce, been on state task forces for Work Force Development and Regional Planning Organization and more recently performed exceptionally as the Executive Director of the Welcome Home Heroes Foundation (WHH). As Executive Director of Welcome Home Heroes, she successfully developed a Memorandum of Understanding (MOU) with the 1st Infantry Division and the Warriors Transition Battalion (WTB), evaluated and selected non-profit and civilian partners, developed processes and procedures for the placement of wounded soldiers into civilian internships within 60 days. She further sustained this operation, eventually placing over 90 disabled soldiers into unique and engaging rehabilitation and training opportunities.

AMC; Operations Training Specialist- Andrea Hall, BS, Masters-Education
Andrea Hall in addition to being an expert FSBP Lead Customer Service and Assignment and Termination Councilor, recognized for her service by NDU of the 1st Infantry Division, is also a proven and demonstrated trainer. Prior to Joining AMC Mrs. Hall was an Educator and Chief trainer for multiple school districts across the United States. She holds a Masters in Education degree from National-Louis University and Bachelors in Education from A&M University.